Welcome to The Fanatics Studio. These Terms & Conditions govern your use of https://thefanaticsstudio.com/ and the services we provide.
The Fanatics Studio is operated by [Full legal name of business or proprietor], located at [Registered business address], with company registration number [If applicable]. Throughout these terms, “we,” “us,” and “our” refer to this business.
Please read these terms before engaging our services. Service engagements are subject to your acceptance of these terms and the relevant written proposal or agreement.
Digital projects work best when design, technology, content and growth strategy support one another. Our services can be booked individually or combined into a complete solution based on your goals, current challenges and internal resources.
We provide digital services, including UI/UX design, website design, app design, web development, AI automation, and search engine optimisation (SEO).
The deliverables, fees, timelines, and responsibilities for each project will be set out in a written proposal, quotation, or service agreement. If that agreement conflicts with these terms, the project-specific agreement takes priority for that project.
Our quotation covers only the work expressly included in the agreed scope.
Additional pages, features, integrations, design concepts, or changes to previously approved work may require additional fees and revised delivery dates. We will explain any changes to pricing or timelines and obtain your approval before proceeding.
You agree to provide the information, content, feedback, approvals, and access reasonably needed to complete your project.
You are responsible for ensuring that materials you supply are accurate, lawful, and owned by you or properly licensed for the intended use.
Please share access credentials securely and ensure you have authority to grant access to any accounts or systems involved in the project. Delays in receiving required materials or approvals may affect delivery dates.
Fees, currency, applicable taxes, payment milestones, and due dates will be stated in your quotation or agreement.
Where an initial payment is required, work begins after we receive that payment and the necessary project materials.
If an undisputed payment becomes overdue, we may pause work after giving written notice and a reasonable opportunity to resolve the issue. Any resulting schedule changes will be communicated to you.
Third-party costs, including hosting, domains, premium software, stock assets, subscriptions, and API usage, are separate unless expressly included in the quotation.
We will use reasonable care and skill to complete work within the agreed schedule.
Unless expressly agreed as a fixed deadline, delivery dates are estimates based on the approved scope and timely client cooperation. If delays arise, we will explain the cause and provide an updated schedule.
The number and scope of included revisions will be specified in your project agreement.
Please provide clear, consolidated feedback at each review stage. Changes requested after approval may be treated as additional work, subject to an agreed quotation.
You should review deliverables before approving them for launch or publication. Approval does not remove our responsibility to correct defects or failures to meet the agreed scope.
You retain ownership of materials you provide to us.
Upon full payment, ownership of original, custom deliverables created specifically for your project will transfer to you, except for materials expressly excluded in the project agreement.
Our pre-existing tools, reusable components, methods, and templates remain our property. Where these are incorporated into a deliverable, we grant you a non-exclusive, ongoing licence to use them as necessary to use that deliverable.
Third-party assets, open-source software, fonts, plugins, and AI-generated materials remain subject to their applicable licences and ownership rules. Source files and editable working files are included only where specified in the agreed deliverables.
Projects may depend on third-party platforms, hosting providers, payment gateways, plugins, or APIs.
Their services are governed by their own terms and charges. We cannot guarantee their continued availability, pricing, or compatibility. If a third-party change affects your project, we will discuss available solutions and any additional work required.
This does not exclude our responsibility for the work we perform.
SEO outcomes depend on factors including competition, website history, content, and search engine changes. We do not guarantee specific rankings, traffic levels, leads, or revenue.
AI systems may produce inaccurate, incomplete, or inconsistent results. The project agreement will define intended uses and any review or approval controls. AI output should receive appropriate human review before publication or consequential use.
We do not guarantee that AI-generated material is unique or eligible for intellectual property protection.
Ongoing maintenance, security monitoring, backups, updates, hosting management, and support are included only where stated in your agreement.
Any included post-delivery support period and its scope will be specified in writing. Additional services can be arranged separately. Nothing in this section limits your rights concerning defective or non-conforming services.
You may request cancellation by contacting us in writing.
Subject to applicable law, cancellation charges will reflect work reasonably completed and non-recoverable third-party costs you authorised. We will provide a breakdown and refund any prepaid amount exceeding those charges.
If we end a project without fault on your part, we will refund payments for work not provided and arrange an appropriate handover of completed, paid-for work.
Any statutory cancellation, refund, or other consumer rights remain unaffected.
Both parties agree to protect confidential information received during a project and use it only for the agreed purpose, except where disclosure is legally required.
Our Privacy Policy explains how we handle personal information. Where a project requires us to process personal data on your behalf, we will agree appropriate data-processing terms before that processing begins.
We will obtain your written permission before displaying your project, company name, logo, or testimonial in our portfolio or promotional materials. Any confidentiality agreement will take priority.
You must not misuse our website, attempt unauthorised access, introduce malicious software, or use it for unlawful activity.
Our website content and branding may not be reproduced or commercially reused without permission, except as permitted by law.
We are responsible for providing our services with reasonable care and skill.
For business clients, and to the extent permitted by law, we are not liable for indirect or consequential losses. Any project-specific financial liability cap must be expressly agreed in writing.
Nothing in these terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any liability that cannot lawfully be excluded or limited. Your mandatory consumer rights remain unaffected.
If you have a concern, please contact us so we can try to resolve it promptly and fairly.
These terms are governed by the laws of [Insert applicable jurisdiction]. Disputes will be subject to the courts of [Insert applicable jurisdiction], without restricting any mandatory consumer protections or rights to bring proceedings elsewhere.
We may update these terms from time to time and publish the revised version with a new effective date.
Updates will apply to future engagements. Existing projects remain governed by the terms accepted at the start of the engagement unless both parties agree otherwise or a change is required by law.
